INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive a product that matches the one shown in the picture. However, please keep in mind that due to the handmade nature of our products, there may be slight variations in design and color. We strive to ensure that you receive a beautiful and high-quality piece that meets your expectations.

Where can I view my sales receipt?

You can access and print receipts from billing history in the Purchase History page

How can I return an item?

You can return items sold on Zaqrt. When you return an item, you may see different return options depending on the seller, item or reason for return.

Will you restock items indicated as “out of stock?”

If an item is marked as “out of stock,” it’s best to reach out to our team  or check our website for updates on restocking schedules.

Contact Us

Simply e-mail them to us on [email protected] or WhatsApp  966503444070

Please allow 48 Hours before receiving a reply to your communication, and we will make sure to process your requirements in 10 Working days.