Privacy Policy
How ZAQRT collects, uses, discloses, stores, and protects your personal information.
Version 1.0
Welcome to ZAQRT.
At ZAQRT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or use www.zaqrt.com ("Website"), purchase our products, communicate with us, or use any of our services.
This Privacy Policy applies to all visitors, customers, and users worldwide.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. Company Information
ZAQRT is operated by:
Salem Youssef Salem AlDosari Establishment For Trading
Commercial Registration No.: 7042561014
Dammam, Kingdom of Saudi Arabia
Website: www.zaqrt.com
Email: sales@zaqrt.com
WhatsApp: +966 50 344 4070
2. Scope of this Policy
This Privacy Policy applies to:
This Policy does not apply to third-party websites linked from our Website.
- www.zaqrt.com
- Mobile devices accessing our Website
- Customer support communications
- Email communications
- WhatsApp communications
- Marketing communications
- Orders placed through our Website
3. Information We Collect
Depending on your interaction with ZAQRT, we may collect the following categories of information.
3.1 Personal Information
Including:
- Full name
- Billing address
- Shipping address
- Country
- City
- Postal code
- Email address
- Mobile number
3.2 Account Information
When creating an account we may collect:
- Name
- Password (encrypted by our authentication provider)
- Account preferences
3.3 Order Information
Including:
- Products purchased
- Order history
- Order value
- Shipping method
- Delivery status
- Returns
- Exchanges
3.4 Payment Information
Payments are securely processed by our authorized payment provider.
ZAQRT does not store complete credit card or debit card numbers.
Payment processing is provided through Noon Payments using secure payment technologies.
Your payment information is handled in accordance with the payment provider's own privacy and security standards.
3.5 Device Information
We may automatically collect:
- IP Address
- Browser type
- Device type
- Operating system
- Language settings
- Time zone
- Referral URLs
3.6 Website Usage
Including:
- Pages visited
- Time spent
- Click behavior
- Products viewed
- Search terms
- Shopping cart activity
4. Information We Collect Automatically
We use technologies including cookies, log files, and analytics technologies to improve Website performance, user experience, security, and marketing effectiveness.
5. Information from Third Parties
We may receive information from trusted partners including:
Only information necessary to provide our services will be processed.
- Noon Payments
- Shipping providers
- Google Analytics
- Clerk Authentication
- Cloudflare
- Marketing service providers
6. How We Use Your Information
Your information may be used to:
- Process orders
- Deliver products
- Process payments
- Verify identity
- Prevent fraud
- Improve our Website
- Provide customer support
- Respond to enquiries
- Send order confirmations
- Provide shipping updates
- Improve product quality
- Improve website performance
- Conduct internal reporting
- Comply with legal obligations
7. Marketing Communications
Where permitted by applicable law or where you have provided consent, ZAQRT may send:
You may unsubscribe at any time using the unsubscribe link contained in our emails or by contacting us.
- Product announcements
- Exclusive launches
- Promotional offers
- Newsletters
- Event invitations
8. Cookies
Our Website uses cookies to:
You may disable cookies through your browser settings.
Please note that certain Website features may not function correctly if cookies are disabled.
A separate Cookie Policy provides further information.
- Remember your preferences
- Maintain login sessions
- Improve navigation
- Measure website performance
- Analyze visitor behavior
- Improve marketing campaigns
9. Analytics
ZAQRT uses Google Analytics to understand website traffic, customer behavior, and product performance.
Google Analytics may collect anonymized information such as browser information, device information and browsing activity.
10. Authentication
User authentication is provided through Clerk.
Passwords are securely managed by Clerk.
ZAQRT does not have access to users' passwords.
11. Website Security
Our Website uses industry-standard security measures including:
While we implement appropriate safeguards, no internet transmission or electronic storage method can be guaranteed to be completely secure.
- SSL/TLS encryption
- Secure hosting
- Cloudflare protection
- Authentication controls
- Access controls
- Continuous monitoring
12. International Transfers
As ZAQRT serves customers worldwide, your personal information may be processed or stored in countries outside your country of residence by carefully selected service providers.
Where such transfers occur, appropriate safeguards will be implemented in accordance with applicable laws.
13. Data Retention
We retain personal information only for as long as necessary to:
After the applicable retention period, information will be securely deleted or anonymized.
- Complete transactions
- Fulfil legal obligations
- Resolve disputes
- Prevent fraud
- Maintain accounting records
14. Your Privacy Rights
Subject to applicable law, you may have the right to:
Requests may be submitted to: sales@zaqrt.com
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal information.
- Withdraw consent where processing is based on consent.
- Request restriction of processing.
- Object to certain processing activities.
- Request a copy of your personal information where applicable.
15. Children's Privacy
ZAQRT products are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children.
If we become aware that information relating to a child has been collected unintentionally, we will take reasonable steps to delete such information.
16. Third-Party Links
Our Website may contain links to third-party websites.
ZAQRT is not responsible for the privacy practices of external websites.
Users are encouraged to review the privacy policies of those websites.
17. Legal Compliance
ZAQRT processes personal information in accordance with applicable laws and regulations, including those governing electronic commerce and personal data protection in the Kingdom of Saudi Arabia, while also considering internationally recognized privacy principles where applicable.
Nothing in this Privacy Policy limits any mandatory legal rights available to consumers under applicable law.
18. Changes to this Privacy Policy
ZAQRT may update this Privacy Policy from time to time.
The updated version will be published on this page.
Continued use of the Website following publication of any changes constitutes acceptance of the updated Privacy Policy.
19. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
ZAQRT Customer Care
Email: sales@zaqrt.com
WhatsApp: +966 50 344 4070
Website: www.zaqrt.com