Terms & Conditions

1. Company Information

ZAQRT is operated by:

Salem Youssef Salem AlDosari Establishment For Trading

Commercial Registration Number: 7042561014

Dammam, Kingdom of Saudi Arabia

Website: www.zaqrt.com

Email: sales@zaqrt.com

2. Definitions

Throughout these Terms:

• "ZAQRT", "we", "our", or "us" means Salem Youssef Salem AlDosari Establishment For Trading.
• "Customer", "you", or "your" means any person using this Website or purchasing products.
• "Website" means www.zaqrt.com and any associated domains operated by ZAQRT.
• "Products" means all products offered through the Website.

3. Eligibility

To place an order through ZAQRT you must:

ZAQRT reserves the right to refuse any order if these requirements are not met.

• Be at least 18 years of age.
• Have the legal capacity to enter into binding contracts.
• Provide accurate and complete information.
• Use the Website only for lawful purposes.

4. Acceptance of Orders

All orders placed through our Website are subject to acceptance.

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

This confirmation does not constitute acceptance of the order.

An order is considered accepted only after payment has been successfully authorized and the order has been prepared for shipment.

ZAQRT reserves the right to refuse or cancel any order where permitted by applicable law, including cases involving pricing errors, suspected fraud, product unavailability, or inaccurate customer information.

5. Product Information

We strive to ensure that all product descriptions, specifications, dimensions, colours, and images are as accurate as possible.

However:

Such variations shall not be considered manufacturing defects.

• Colours may vary depending on screen settings.
• Natural leather may display unique characteristics.
• Handmade products may contain minor variations that are part of their craftsmanship.

6. Pricing

All prices displayed on the Website are shown in the selected currency.

Prices may change without prior notice.

Applicable taxes will be displayed during checkout where required.

ZAQRT reserves the right to correct pricing errors before accepting an order.

If an incorrect price has been displayed, customers will be contacted before processing the order.

7. Payment

ZAQRT accepts secure online payments through authorized payment providers.

Available payment methods may include:

Availability depends on the customer's location and the payment provider.

Payment transactions are securely processed through Noon Payments.

ZAQRT does not store complete payment card information.

• Mada
• Visa
• Mastercard
• Apple Pay
• STC Pay
• Tabby
• Tamara

8. Shipping & Delivery

Shipping services are provided through selected logistics partners including:

Estimated delivery times are provided for guidance only.

Delivery delays caused by customs authorities, weather conditions, transportation disruptions, or circumstances beyond ZAQRT's reasonable control shall not constitute a breach of these Terms.

Further details are available in our Shipping Policy.

• DHL
• Aramex
• SMSA
• SPL
• FedEx
• UPS

9. Returns & Exchanges

Returns and exchanges are governed by our separate Return, Exchange & Refund Policy.

Customers should review that policy before placing an order.

Nothing in these Terms limits any mandatory consumer rights provided under applicable law.

10. Product Warranty

ZAQRT carefully inspects every product before shipment.

If a manufacturing defect is identified, customers should contact ZAQRT as soon as reasonably possible.

Normal wear and tear, misuse, accidental damage, improper storage, or unauthorized alterations are not covered as manufacturing defects.

11. Intellectual Property

All intellectual property rights relating to the Website and its contents remain the exclusive property of ZAQRT or its licensors.

This includes, without limitation:

No material may be copied, reproduced, distributed, modified, published, or used for commercial purposes without prior written permission from ZAQRT.

• ZAQRT trademarks
• Logos
• Product names
• Designs
• Images
• Product photography
• Videos
• Text
• Graphics
• Website layout
• Product descriptions

12. User Accounts

Customers are responsible for maintaining the confidentiality of their account credentials.

Customers agree to:

ZAQRT reserves the right to suspend or terminate accounts involved in fraudulent or unlawful activities.

• Keep login information secure.
• Notify ZAQRT immediately of unauthorized access.
• Provide accurate account information.

13. Acceptable Use

Users agree not to:

• Violate applicable laws.
• Submit false information.
• Attempt unauthorized access.
• Introduce malicious software.
• Interfere with Website operation.
• Use automated systems without permission.
• Copy Website content without authorization.

14. Limitation of Liability

To the fullest extent permitted by applicable law, ZAQRT shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Website or the purchase of products.

Nothing in these Terms excludes liability that cannot legally be excluded.

15. Force Majeure

ZAQRT shall not be liable for delays or failures resulting from events beyond its reasonable control, including but not limited to:

• Natural disasters
• Government actions
• War
• Epidemics
• Internet failures
• Transportation disruptions
• Customs delays

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

Any mandatory consumer rights provided by applicable law shall remain unaffected.

17. Changes to These Terms

ZAQRT reserves the right to amend these Terms from time to time.

Updated versions will be published on this Website.

Continued use of the Website following publication of changes constitutes acceptance of the revised Terms.

18. Contact Information

For any questions regarding these Terms, please contact:

ZAQRT Customer Care

Email: sales@zaqrt.com

WhatsApp: +966 50 344 4070

Website: www.zaqrt.com